I did an online survey for a $100 Walmart gift card, got a phone call a couple days later to make sure that my name and address were correct and that I would receive the gift card by UPS within 2 days.I was told they needed my credit card number for a processing fee of $4.95 and would have to take an over the phone survey.

When I did not agree to the terms a supervisor came on the line and assured me that only the $4.95 would be billed cause I could cancel the trial offers at any time and he gave me the phone numbers to the companies. The next day I noticed the charge from journeypass for $4.95. I called the companies with no problems, cancelled with no problems till I got to journeypass. First call they told me that I could not cancel because I was not in their system which I replied if I'm not in your system how did you charge me.

I tried again a few days later and got a confirmation number for the cancellation. A week later I get a welcoming packet from journeypass, so I called the number in the packet to cancel AGAIN. And again I got a confirmation #for cancelling. Last month I noticed journeypass took money out of my account so I called my bank and bank told me that those charges were reversed, surprise they weren't.

And now this morning I was checking and lo & behold another$29.95 and to make it even better last month charges had been taking out of my account too.

Since calling 3 times to be cancelled didn't work I went straight to my bank and started a fraud case.And no, I never did get my $100 Walmart gift card.

Review about: Journey Pass Free Trial.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

Had an Experience with Journey Pass?

Write a review


Terms of Service
Post Comment

You May Also Like

FriendlyDuck -  Friendly Duck Affiliates / Usenet.Nl Scam Copyright Abuses, Links to Fraudulent Usenet.Nl sign up pages, DMCA complaints, unethical behaviour, supporting online consumer fraud FriendlyDuck "Friendly Duck Affiliates are reported for abusing authors works and hosting multiple links to Usenet.Nl. I am an author and filed 100+ DMCA takedown requests with Google on many pages..." Read more Letgo - SCAM----THIEF Letgo "POSTED MY COMPUTER ON WEBSITE, GOT AN OFFER TO BUY FOR POSTED AMOUNT. SETUP ACCOUNT WHAT SUPPOSEDLY WAS PAYPAL (BUT WASN'T) AND I SENT THE ITEM TO AN ADDRESS IN..." Read more Sps Review Forum complaints to the Federal Trade Commission and FBI Sps Review Forum "Anyone should do the same, complaints to the Federal Trade Commission and FBI. Sps Review Forum Scam - complaint to the Federal Trade Commission. Sps Review Forum Scam - complaint to..." Read more Yelp - Disgraceful Website Company Yelp "I have been a professional Photographer now for 3 decades. Member of the Professional Photographers of America. In this business as with any other business there are those customers who..." Read more Reservation Counter - Scam artists Reservation Counter "Please do not book your hotel through this website, they are scam artists. Short Story: They stole my money and blamed me for their mistake. I ended up having to..." Read more Kraft Foods - Totally appalled at the non accessibility of your organization. Kraft Foods "Good Morning, I am from an organization called Social Vocational Services in Tulare California. I seek minimal jobs for our clients with disabilities in our community. What I find very..." Read more Cricket Wirelss - Cricket Wireless Cricket Wirelss " In 2016 I purchased 2 cricket LGEscape 2's.I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making..." Read more Marks Work Wearhouse - Denver Haynes pants left me with chemical burns Marks Work Wearhouse "I bought a few pairs of their Mia pants and wore them without washing them first. They have a little warning about dye transfer that I found later. What happened..." Read more