Not resolved

I did an online survey for a $100 Walmart gift card, got a phone call a couple days later to make sure that my name and address were correct and that I would receive the gift card by UPS within 2 days.I was told they needed my credit card number for a processing fee of $4.95 and would have to take an over the phone survey.

When I did not agree to the terms a supervisor came on the line and assured me that only the $4.95 would be billed cause I could cancel the trial offers at any time and he gave me the phone numbers to the companies. The next day I noticed the charge from journeypass for $4.95. I called the companies with no problems, cancelled with no problems till I got to journeypass. First call they told me that I could not cancel because I was not in their system which I replied if I'm not in your system how did you charge me.

I tried again a few days later and got a confirmation number for the cancellation. A week later I get a welcoming packet from journeypass, so I called the number in the packet to cancel AGAIN. And again I got a confirmation #for cancelling. Last month I noticed journeypass took money out of my account so I called my bank and bank told me that those charges were reversed, surprise they weren't.

And now this morning I was checking and lo & behold another$29.95 and to make it even better last month charges had been taking out of my account too.

Since calling 3 times to be cancelled didn't work I went straight to my bank and started a fraud case.And no, I never did get my $100 Walmart gift card.

Review about: Nothing Charges Were Unauthorized.

Review #1063029 is a subjective opinion of a user.

PRODUCT OR SERVICE Journey Pass Free Trial
Reason of Review / Monetary Loss Poor customer service / $70
Preferred solution Full refund

Had an Experience with Journey Pass?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Crowdfund Social - Crowdfundsocial Crowdfund Social "I spoke with a man called Nick – no last name even on their website, just Nick! Nick took my money and told me that even though my campaign had..." Read more SPS Review Forum - Scam Alert - FTC Investigation on Yaya Maria Hope Sps Review Forum "If you are reading this report and you have used Yaya Maria of OrishaAshe.com, then you already know you didn’t see any results. You lost a lot of money and..." Read more Sps Review Forum complaints to the Federal Trade Commission and FBI Sps Review Forum "Anyone should do the same, complaints to the Federal Trade Commission and FBI. Sps Review Forum Scam - complaint to the Federal Trade Commission. Sps Review Forum Scam - complaint to..." Read more Smart Boost System - Smartboostsystem with Milton Greg review Smart Boost System "SMARTBOOSTSYSTEM, previously called GOFUNDSYSTEM is a scam! I was *** enough to order their package for my Indiegogo campaign. I soon started to see visitors on my Indiegogo campaign. Strangely..." Read more Asurion - Home Depot appliance Extended Warranty is a scam Asurion " Today is June 23, 2017. I've been without a refrigerator since May 8. They keep sending different repair companies out here because they don't like the report of "it..." Read more Little Caesars - Last night was horrible Little Caesars "Got there about 9:40 the lobby was full they had no pizzas they want to make special features they said they we're closed but I told told them know that..." Read more Ingo Money - Fees are all they are  after...the truth read Ingo Money "I have long time standing clients. And they Ingo will charge exorbitant fees for a "Mobile Check Load" They Ingo are opportunists with predatory standards to essentially fleece you upfront...and..." Read more Smokey Bones - Lack of leadership Smokey Bones "Staff sucks. Drop and run service. Order was wrong, had to take my sandwich and menu to show their mistake. When corrected food arrived it was still wrong. And there..." Read more